pathetic

how pathetic is standard bank ! my credit card payment went off on the 1sr april, i recieved a sms saying my credit card was paid.today i get a sms saying paying my account i call the bank immediately and i am told my account was blocked yesterday!how the *** does someones account get blocked with out receiving any notification but only after!!the consultant tells me that is bounced which i was totally unaware of, he tells me i must check my account who checks their bank statement every day!so i ask to do a eft transfer quick he says i cant cause its blocked i must go into the bank,this is ridiculous.i do not have a car how am i gonna drive to a ***ing bank!!i do everything eft i ,did not recieve any sms saying it didnt go throu,according to my sms it did. i find this pathetic of standard bank.i feel like changing my banks wat ****!!! and pathetic service i was not offered any other way to pay this except to go into a bank. i asked to speak to the manager and they all were in a meeting.imagine .pathetic unhelpfull service!!!