SN
Spa N

1 reviews | Active since Aug 2018

25 Jan 2019, 12:55

Pathetic!!

Standard bank Call Center services are PATHETIC!! Can a person really hold for 20 minutes to speak to a relevant consultant!!?? So digusting!! Every 5 minutes, “hold I’ll put you through, hold I’ll put you through” Sies!!

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Replies (3)
Standard Bank
Standard Bank's reply25 Jan 2019, 12:56
Official
 Thank you for posting your comment. 

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration, this has caused. 

We greatly appreciate your continued support 

Kind regards 

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply29 Jan 2019, 08:44
Official
Dear  Spa Nicia 

Thank you for posting your comments. 

An email was sent to you requesting further details. 

Awaiting your response. 

Kind regards

Clint Petersen
Complaint Resolution Centre
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Standard Bank
Standard Bank's reply30 Jan 2019, 11:56
Official
Dear  Spa Nicia 

Thank you for posting your comments. 

Emails was sent to you requesting further details, to date no response received.  Should your matter still not be resolved, please revert directly to me.
Kind regards

Clint Petersen
Complaint Resolution Centre
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