Pathetic
My credit card has expired. Received no comms for the new credit card. Also been told there was a request to close the account. Please send me proof of such.
I will now be REALLY closing my account.
Helpful (0)
Replies (5)0
Replies (5)
Standard Bank's replyOfficial
08 Jan 2019, 14:49 Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
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*** (fax)
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We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply08 Jan 2019, 14:49
Official
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
***
*** (fax)
***
We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
***
*** (fax)
***
's updateReviewer Update
08 Jan 2019, 14:53My credit card has expired. Received no comms for the new credit card. Also been told there was a request to close the account. Please send me proof of such.
I will now be REALLY closing my account.
's update08 Jan 2019, 14:53
Reviewer Update
My credit card has expired. Received no comms for the new credit card. Also been told there was a request to close the account. Please send me proof of such.
I will now be REALLY closing my account.
's updateReviewer Update
08 Jan 2019, 14:53Wat 'n *** reply
's update08 Jan 2019, 14:53
Reviewer Update
Wat 'n *** reply
's updateReviewer Update
09 Jan 2019, 11:02When? I'm still waiting for your contact
's update09 Jan 2019, 11:02
Reviewer Update
When? I'm still waiting for your contact
Standard Bank's replyOfficial
14 Jan 2019, 09:29Dear Anton Otto
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply14 Jan 2019, 09:29
Official
Dear Anton Otto
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***