1 reviews | Active since May 2016

27 Sept 2018, 08:39

Pathetic

Pathetic service from Foreign exchange. On the phone for over an hour and 2 emails and no answer!!!! What is happening

0
Replies (2)
Standard Bank
Standard Bank's reply27 Sept 2018, 10:47
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
***
*** (fax)
***

Standard Bank
Standard Bank's reply02 Oct 2018, 09:51
Official

Dear Suzelle Hofmeyr

Thank you for posting your comments.

Emails was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me.

Kind regards

Clint Petersen

Complaint Resolution Centre

***