Pathetic

In a country such as ours where the economy has gone down the toilet, being responsible with your money affairs is an absolute requirement. BUT wit Standardbank this is not possible. I have just spend the better part of an hour trying to get assitance on making an internet banking payment to my Nedbank Homeloans account.

I phoned Nedbank explaining to them that I would like to pay a little extra into my homeloan account whenever I have some extra money by means of Internet Banking. They advised that is is certainly possible and gave me specific banking details to use. Upon trying to add a beneficiery in my Standardbank Internet banking I keep getting and error Invalid account number. So if I cant add this under Private beneficiaries with specific branch numbers etc and Nedbank Homeloans aren't listed under the Corporate Beneficiaries how the hell am I supposed to make a payment. Phoning Standard Bank customer support yielded no results and they keep insisting the banking details are incoorect. Nedbank confirmed that the details are correct for use with internet banking. So what now? How do I go about making a payment when I have some extra money?

Absolutely pathetic.