RR
Reviet R

1 reviews | Active since Feb 2013

04 Sept 2020, 15:04

Pathetic!!!

Guys do NOT take up the pocket biz or simply blu option from Standard Bank.Specially if you are trying to run a new business.

Glyn Langley provides the worst service possible.He provides no support regarding the pocket biz and simply blu system.We cannot operate our guest house due to a delay from Std Bank.No details get provided and he basically dumps the product and we have no idea how it works or how to operate it!!!!Pathetic Service

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Replies (2)
Standard Bank
Standard Bank's reply04 Sept 2020, 16:04
Official
Dear Reviet

Thank you for posting your comment. 

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support  

Kind regards 

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply23 Sept 2020, 10:43
Official
Good day Reviet,
Thank you for posting your comments. 
Please be advised that an email has been sent to you requesting further details.  
Should your matter still not be resolved, please revert directly to me on the below email. 
Kind regards
Mfanafuthi Mhlanga
Complaints Resolution Centre 
| Tel: ***Email: *** | 
Website: www.standardbank.co.za |
Standard Bank / South Africa / A member of Standard Bank Group