sD
sharon D
1 reviews | Active since Feb 2015
09 Jan 2023, 13:22
pathetic
I have closed my RCP loan in September only to get a response from clear score stating that in November im in arrears, which affected my score, i have been on the phone with the bank only to get transferred 5times with one more confused then the other, then last transferred person the call was cut how professional of you
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Replies (4)0
Replies (4)
Standard Bank's replyOfficial
09 Jan 2023, 13:25Dear Sharon De Wet
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply09 Jan 2023, 13:25
Official
Dear Sharon De Wet
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's replyOfficial
09 Jan 2023, 13:35Dear Sharon
We have tried to reach out to you to advise that the matter has been assigned to the branch. We will provide you with feedback once the team confirms that the request has been actioned.
We have tried to reach out to you to advise that the matter has been assigned to the branch. We will provide you with feedback once the team confirms that the request has been actioned.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply09 Jan 2023, 13:35
Official
Dear Sharon
We have tried to reach out to you to advise that the matter has been assigned to the branch. We will provide you with feedback once the team confirms that the request has been actioned.
We have tried to reach out to you to advise that the matter has been assigned to the branch. We will provide you with feedback once the team confirms that the request has been actioned.
Kindest regards,
Standard Bank Hello Peter Team
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sharon D's updateReviewer Update
10 Jan 2023, 12:11Thank you standard bank for the fast response
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sharon D's update10 Jan 2023, 12:11
Reviewer Update
Thank you standard bank for the fast response
Standard Bank's replyOfficial
10 Jan 2023, 12:15Dear Sharon
We have tried to reach out to you on a number of times. We wish to inform you that the matter has been resolved.
We have tried to reach out to you on a number of times. We wish to inform you that the matter has been resolved.
In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Social Media Team
Standard Bank's reply10 Jan 2023, 12:15
Official
Dear Sharon
We have tried to reach out to you on a number of times. We wish to inform you that the matter has been resolved.
We have tried to reach out to you on a number of times. We wish to inform you that the matter has been resolved.
In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Social Media Team