AS
Ashwin S
1 reviews | Active since Aug 2020
09 Mar 2021, 10:25
Pathetic
An absolute pathetic Bank to be associated with. Has no empathy for their clients. Their conduct is quite disgusting and dismissive. Pathetic client services and concern for their clients is lacking. Doesn't matter to them if you are their client for 1 month or 30 years! Disgusted
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Replies (2)
Standard Bank's replyOfficial
09 Mar 2021, 23:46Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)***
Standard Bank's reply09 Mar 2021, 23:46
Official
Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)***
AS
Ashwin S's updateReviewer Update
10 Mar 2021, 08:36Thanks Standard Bank for your generic automated response. Testimony that your clients are just a number and that client centricity doesn't not exist in upto organizations. Absolutely pathetic!
AS
Ashwin S's update10 Mar 2021, 08:36
Reviewer Update
Thanks Standard Bank for your generic automated response. Testimony that your clients are just a number and that client centricity doesn't not exist in upto organizations. Absolutely pathetic!