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chad D

1 reviews | Active since Apr 2018

07 Mar 2026, 11:30

pathetic

4 calls each longer than 20mins of agent sending me everyone while im trying to set up my virtual card . how is it possible ????

0
Replies (3)
Standard Bank
Standard Bank's reply07 Mar 2026, 12:45
Official
Dear Chad

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.

 We sincerely apologize for any inconvenience or unwarranted frustration this has given you.

Kindest regards
Standard Bank Hello Peter Team 
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cD
chad D's update07 Mar 2026, 19:24
Reviewer Update
no one has been in contact still
Standard Bank
Standard Bank's reply08 Mar 2026, 11:45
Official
Good day Chad,

The matter is being treated as a priority and our team is ensuring that it is resolved timeously . 

We will revert with feedback as soon as possible .

We appreciate your patience. 

Kindest regards 
Standard Bank Hello Peter Team 
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