lN
lungile N
1 reviews | Active since Sept 2018
21 Jun 2024, 14:15
PATHETHIC SERVICE AND ****
Opened an investment account with Standard bank 2022 and invested a large sum of money which i could only withdraw after 3 years. My investment has matured and put in a notice early this month and it still has not been paid. I keep going to bank everyday and being told different stories that it has not been paid and its pending. PATHETIC SERVICE. FEEL LIKE THEY ****MING ME..NEVER INVEST WITH THEM
Helpful (0)
Replies (17)0
Replies (17)
Standard Bank's replyOfficial
21 Jun 2024, 14:21Hi Lungile
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team ***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply21 Jun 2024, 14:21
Official
Hi Lungile
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team ***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team ***
lN
lungile N's updateReviewer Update
21 Jun 2024, 16:45I have not received any call
lN
lungile N's update21 Jun 2024, 16:45
Reviewer Update
I have not received any call
Standard Bank's replyOfficial
21 Jun 2024, 16:59Good day Lungile
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply21 Jun 2024, 16:59
Official
Good day Lungile
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
lN
lungile N's updateReviewer Update
22 Jun 2024, 10:24NO FEEDBACK RECEIVED STILL. JUST LOUSY MESSAGES ON HELLO PETER TO MAKE ME KEEP QUITE.
NEVER INVEST WITH STANDARD BANK I STILL REPEAT
NEVER INVEST WITH STANDARD BANK I STILL REPEAT
lN
lungile N's update22 Jun 2024, 10:24
Reviewer Update
NO FEEDBACK RECEIVED STILL. JUST LOUSY MESSAGES ON HELLO PETER TO MAKE ME KEEP QUITE.
NEVER INVEST WITH STANDARD BANK I STILL REPEAT
NEVER INVEST WITH STANDARD BANK I STILL REPEAT
Standard Bank's replyOfficial
22 Jun 2024, 12:10Hi Lungile
We apologise for the delay getting back to you. Your matter is under review, and we will get back to you.
Kindest regards
Standard Bank Hello Peter Team
***
We apologise for the delay getting back to you. Your matter is under review, and we will get back to you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply22 Jun 2024, 12:10
Official
Hi Lungile
We apologise for the delay getting back to you. Your matter is under review, and we will get back to you.
Kindest regards
Standard Bank Hello Peter Team
***
We apologise for the delay getting back to you. Your matter is under review, and we will get back to you.
Kindest regards
Standard Bank Hello Peter Team
***
lN
lungile N's updateReviewer Update
22 Jun 2024, 13:42When?
lN
lungile N's update22 Jun 2024, 13:42
Reviewer Update
When?
Standard Bank's replyOfficial
22 Jun 2024, 13:47Hi Lungile
Please allow our team to look into the matter and they will contact you.
Kind regards
Standard Bank Hello Peter Team
***
Please allow our team to look into the matter and they will contact you.
Kind regards
Standard Bank Hello Peter Team
***
Standard Bank's reply22 Jun 2024, 13:47
Official
Hi Lungile
Please allow our team to look into the matter and they will contact you.
Kind regards
Standard Bank Hello Peter Team
***
Please allow our team to look into the matter and they will contact you.
Kind regards
Standard Bank Hello Peter Team
***
lN
lungile N's updateReviewer Update
22 Jun 2024, 14:32NOTHING STILL. WHAT IS HAPPENING WITH STANDARD BANK
lN
lungile N's update22 Jun 2024, 14:32
Reviewer Update
NOTHING STILL. WHAT IS HAPPENING WITH STANDARD BANK
Standard Bank's replyOfficial
22 Jun 2024, 14:34Hi Lungile
We are trying to call you, but a man answered the phone. please provide us with the correct account number and the contact details of the account holder.
Kind regards
Standard Bank Hello Peter Team
***
We are trying to call you, but a man answered the phone. please provide us with the correct account number and the contact details of the account holder.
Kind regards
Standard Bank Hello Peter Team
***
Standard Bank's reply22 Jun 2024, 14:34
Official
Hi Lungile
We are trying to call you, but a man answered the phone. please provide us with the correct account number and the contact details of the account holder.
Kind regards
Standard Bank Hello Peter Team
***
We are trying to call you, but a man answered the phone. please provide us with the correct account number and the contact details of the account holder.
Kind regards
Standard Bank Hello Peter Team
***
lN
lungile N's updateReviewer Update
24 Jun 2024, 11:48Thats my husband, you can call him. That is exactly the correct contact number.
lN
lungile N's update24 Jun 2024, 11:48
Reviewer Update
Thats my husband, you can call him. That is exactly the correct contact number.
Standard Bank's replyOfficial
24 Jun 2024, 13:47Hi Lungile
Please note that we tried to contact you again, but no answer.
Kind regards
Standard Bank Hello Peter Team
***
Please note that we tried to contact you again, but no answer.
Kind regards
Standard Bank Hello Peter Team
***
Standard Bank's reply24 Jun 2024, 13:47
Official
Hi Lungile
Please note that we tried to contact you again, but no answer.
Kind regards
Standard Bank Hello Peter Team
***
Please note that we tried to contact you again, but no answer.
Kind regards
Standard Bank Hello Peter Team
***
lN
lungile N's updateReviewer Update
24 Jun 2024, 15:38Received no call from you guys. Please call again.
lN
lungile N's update24 Jun 2024, 15:38
Reviewer Update
Received no call from you guys. Please call again.
lN
lungile N's updateReviewer Update
25 Jun 2024, 08:32Hello, can i please get this resolved.
lN
lungile N's update25 Jun 2024, 08:32
Reviewer Update
Hello, can i please get this resolved.
Standard Bank's replyOfficial
25 Jun 2024, 08:52Hi Lungile
Please note that we tried contacting you today again but no answer.
Kind regards
Standard Bank Hello Peter Team
***
Please note that we tried contacting you today again but no answer.
Kind regards
Standard Bank Hello Peter Team
***
Standard Bank's reply25 Jun 2024, 08:52
Official
Hi Lungile
Please note that we tried contacting you today again but no answer.
Kind regards
Standard Bank Hello Peter Team
***
Please note that we tried contacting you today again but no answer.
Kind regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
25 Jun 2024, 09:55Hi Lungile
Thank you for the details. Please note that we made three attempts to reach you again, on the mobile number provided and sadly could not get hold of you. Please let us know when we can reach out to your at your convenience. In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance. Kindest regards, Standard Bank Social Media Team***
Thank you for the details. Please note that we made three attempts to reach you again, on the mobile number provided and sadly could not get hold of you. Please let us know when we can reach out to your at your convenience. In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance. Kindest regards, Standard Bank Social Media Team***
Standard Bank's reply25 Jun 2024, 09:55
Official
Hi Lungile
Thank you for the details. Please note that we made three attempts to reach you again, on the mobile number provided and sadly could not get hold of you. Please let us know when we can reach out to your at your convenience. In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance. Kindest regards, Standard Bank Social Media Team***
Thank you for the details. Please note that we made three attempts to reach you again, on the mobile number provided and sadly could not get hold of you. Please let us know when we can reach out to your at your convenience. In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance. Kindest regards, Standard Bank Social Media Team***
lN
lungile N's updateReviewer Update
25 Jun 2024, 10:31Yes i still need assistance. Please try contact him again and do not close this ticket.
lN
lungile N's update25 Jun 2024, 10:31
Reviewer Update
Yes i still need assistance. Please try contact him again and do not close this ticket.
Standard Bank's replyOfficial
25 Jun 2024, 13:45Hi Lungile
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply25 Jun 2024, 13:45
Official
Hi Lungile
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***