TT
Thanuj T

1 reviews | Active since Jan 2017

09 Nov 2022, 12:37

Patethic service-Homeloans

We have logged several request via the homeloans department for us to be contacted to have our interest rate reviewed on our homeloan.Severla request made and no feedback.Same sad sob story that the turn around time is 2-3 business days for a consultant to contact us.Sadly leaves us with no option but to look at moving our homeloan to FNB

0
Replies (1)
Standard Bank
Standard Bank's reply09 Nov 2022, 12:43
Official
Dear Thanuj

We’re saddened to hear that this has been your experience. 

We take these matters very seriously and can assure you that we will be attending to your query with urgency. 

We will be taking a closer a look and will get back to you shortly. 

Kindest regards
Standard Bank Hello Peter Team 
***