1 reviews | Active since Oct 2014
Past furious
<p> </p> <p>i have recently requested for a period of 2 weeks now an increase in my EAP limit as I am battling to transfer monies for items I wish to purchase, i have requested via secure msge on my personal online banking for contact to be made with me to no avail, i am totaly ignored , no response received from Delareyvile branch and EAP limit not increased, I will most definitely be looking into changing banks and considering my years as a loyal customer, this type of service saddens and disappoints me tremendously</p>
Good day Melanie
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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********** (fax)
**********Good day Melanie
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
********** (fax)
**********Dear Melanie
Thank you once again for your posting.
I refer to our telephonic conversation and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Melanie
Thank you once again for your posting.
I refer to our telephonic conversation and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***