Password reset charge
<p>New bodycorporate account. Contacted bank to have it setup. Forgot password and is now advised that a charge applies for reset as per their T&Cs. I find this unacceptable as this is a new account, only contact has been for setup.</p> <p> </p>
Good day Juan Eunson
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
********** (fax)
**********Good day Juan Eunson
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
********** (fax)
**********Good day Juan Eunson
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
********** (fax)
**********
Good day Juan Eunson
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
********** (fax)
**********
I provided the detrails on 23 Aug 16 @ 10:06.
No further communication from Standard Bank.
I provided the detrails on 23 Aug 16 @ 10:06.
No further communication from Standard Bank.