1 reviews | Active since Jul 2015
PASSPORT RENEWAL
<p>I app**** for my passport and ID renewal yesterday on the Department of Home Affairs website.</p> <p>The application was completed and I now need to pay, but I cannot get the transaction under My Bills.</p> <p>Home Affairs told me that there is a problem between them and Standard Bank.</p> <p>I have tried phoning, but it seems that the only way to get an answer is by logging an official complaint.</p> <p>Can you please let me knwo when the interface between Standard Bank and Home affairs will be fixed.</p>
Thank you for your posting
We apologize for any inconvenience and frustration caused.
Your complaint has been forwarded to the relevant business unit who will provide feedback to you directly.
Best regards
Complaint Resolution Centre
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Thank you for your posting
We apologize for any inconvenience and frustration caused.
Your complaint has been forwarded to the relevant business unit who will provide feedback to you directly.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Dear MARINDA
Thank you once again for your posting.
I refer to our email correspondence with each other and can confirm that the matter is been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear MARINDA
Thank you once again for your posting.
I refer to our email correspondence with each other and can confirm that the matter is been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***