PA
Portia A
1 reviews | Active since Sept 2019
17 Aug 2022, 13:46
Partially updates😢😢😢
Being on hold for more than 8 minutes is not professional I even hang up can you please call me *** with regard to cellphone updates I went to the branch at golden walk to change the number is successfully updated but OTP numbers are still sent to the old number and I lost it please update it I want to make payments
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
17 Aug 2022, 13:50Good day Portia
This is not the level of service we strive for.
We understand your frustration and would like to help. We can assure you that your matter is now in the right hands.
We would like to get you sorted as soon as possible.
Kind regards
Standard Bank Help Centre
***
This is not the level of service we strive for.
We understand your frustration and would like to help. We can assure you that your matter is now in the right hands.
We would like to get you sorted as soon as possible.
Kind regards
Standard Bank Help Centre
***
Best regards,
Standard Bank's reply17 Aug 2022, 13:50
Official
Good day Portia
This is not the level of service we strive for.
We understand your frustration and would like to help. We can assure you that your matter is now in the right hands.
We would like to get you sorted as soon as possible.
Kind regards
Standard Bank Help Centre
***
This is not the level of service we strive for.
We understand your frustration and would like to help. We can assure you that your matter is now in the right hands.
We would like to get you sorted as soon as possible.
Kind regards
Standard Bank Help Centre
***
Best regards,
PA
Portia A's updateReviewer Update
19 Aug 2022, 11:43Thank you Thabisile Nxumalo for assisting me promptly I am a happy customer because of Her all 5 stars are for her🌟🌟🌟🌟🌟
PA
Portia A's update19 Aug 2022, 11:43
Reviewer Update
Thank you Thabisile Nxumalo for assisting me promptly I am a happy customer because of Her all 5 stars are for her🌟🌟🌟🌟🌟
Standard Bank's replyOfficial
19 Aug 2022, 11:48Hi Portia
Thank you so much for your rating and your kind words. We have sent your compliment to the relevant department so they can celebrate their win. We appreciate you taking the time to share your excellent experience with us. Kindest regards, Standard Bank Hello Peter Team***
Thank you so much for your rating and your kind words. We have sent your compliment to the relevant department so they can celebrate their win. We appreciate you taking the time to share your excellent experience with us. Kindest regards, Standard Bank Hello Peter Team***
Best regards,
Standard Bank's reply19 Aug 2022, 11:48
Official
Hi Portia
Thank you so much for your rating and your kind words. We have sent your compliment to the relevant department so they can celebrate their win. We appreciate you taking the time to share your excellent experience with us. Kindest regards, Standard Bank Hello Peter Team***
Thank you so much for your rating and your kind words. We have sent your compliment to the relevant department so they can celebrate their win. We appreciate you taking the time to share your excellent experience with us. Kindest regards, Standard Bank Hello Peter Team***
Best regards,