PART 2 of Standard Bank is rejecting applications unfairly and *******ly!!!

hi people of south Africa, this is part 2 of my review.

on the 11th May 21, i posted a review on hello peter as i am struggling to get vehicle finance on grounds of unfair application review (**************s of credit grant). i received response from an unknown person from standard as the information is starred out. but stated that they will contact me as a matter of urgency!

i still wait today for someone to contact me, i have sent a private response with my contact details. yet i still wait!!!

The level of commitment and service provided by standard bank is WAY below avg. Below is my original review as well as the response i received stating someone will contact me to investigate the matter.

"Standard Bank is rejecting applications unfairly and *******ly!!! Good day,

i have been trying to apply for vehicle finance since last year oct, but i am being unfairly treated to the degree of '**************s of credit grant" as it is not your typical application. however nobody seems to give two ****s about helping people in this country, they are just systematically having a bot computer check the application, there is no more manual checking (according to what i have been told). i believe this to be true as everybody i have had contract with from various dealerships and branches of standard bank, have informed me.

people of the bank care more about lining their pockets than actually doing their jobs as required. are there people in standard bank who is embracing their new "slogan - standard Bank has decided it is time to move on. Its new slogan addresses the dreams and aspirations of clients: ‘It Can Be’ the bank declares" .

so far nobody has got back to me regarding my recent escalations and request for help.

This is the level of service we civilians are subjected to in this country. yet We are Owing debt to other countries.

i would like to speak to someone from standard bank who is willing to assist me with an vehicle finance application and not just turn a blind eye,, my contact details are ***********.

regards

Hello Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre"

i will keep on posting series of this complaint until i actually receive progress regarding my posts.

regards