1 reviews | Active since Mar 2015
Panel of Attorneys
Standard bank home loan. After inquiring about the discount with Solia we were told that Andre doesn't give discounts when we buy thru an agent & therefore we need to negotiate with the agent who has sold the place to drop his (agents) commission..... Correspondence is also a huge concern. Living in Centurion & we need to travel to Kolonade all the time is just an inconvenience for anybody who has a full time job & two kids. Incorrect information given to the customers a huge problem. We are told Std bank takes 3 days to authorise fica documents & now we are told 5-7 days.<br> Is this the type of service Standard Bank wants to relate them to? A new customer of Standard Bank & not a satisfied customer at all....<br>
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Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
