ZM
Zamo M
1 reviews | Active since Aug 2016
14 Jan 2021, 07:08
Paid up my credit card but Standard bank did not update my credit records.
I am really disappointed and angry at Standard Bank, I paid up my credit card and receive a paid up letter on the 22nd of July 2020 but up until today my credit profile is not updated. This is affecting my credit score.
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Replies (1)
Standard Bank's replyOfficial
18 Jan 2021, 07:33Dear Zamo,
Thank you for your comments.
At the outset please accept our sincere apology for delaying updating your credit record at the bureaus.
Kindly note we have received your request and it has been attended to accordingly. This will take seven to ten working days to update your profile at the bureaus.
I trust the above clarifies the situation.
We greatly appreciate your continued support
Thank you for your comments.
At the outset please accept our sincere apology for delaying updating your credit record at the bureaus.
Kindly note we have received your request and it has been attended to accordingly. This will take seven to ten working days to update your profile at the bureaus.
I trust the above clarifies the situation.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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*** (fax)
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Standard Bank's reply18 Jan 2021, 07:33
Official
Dear Zamo,
Thank you for your comments.
At the outset please accept our sincere apology for delaying updating your credit record at the bureaus.
Kindly note we have received your request and it has been attended to accordingly. This will take seven to ten working days to update your profile at the bureaus.
I trust the above clarifies the situation.
We greatly appreciate your continued support
Thank you for your comments.
At the outset please accept our sincere apology for delaying updating your credit record at the bureaus.
Kindly note we have received your request and it has been attended to accordingly. This will take seven to ten working days to update your profile at the bureaus.
I trust the above clarifies the situation.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)
***
***