Paid up letter update

It has been three weeks since Standard Bank promised to address the issue below. Not even an update as to how far they have gone.

We have two Standard Bank Vehicle finance accounts( a/c **********02 and **********01). Account **********02 has a judgement and account **********01 is being handled by Standard bank attorneys that we made payment arrangements with.

• On the 13/07/2020, I was phoned by Ramothello Attorneys on behalf of Standard Bank, saying our total outstanding balance for account **********02 was R263 033.83 and they were offering us a 40% settlement discount. That meant we were supposed to pay R157 820.29 as a full and final payment. • I told the attorneys that due to the low business caused by COVID 19, we were unable to pay that much and we end up agreeing to a settlement of R131 516.00. • Before we made the payment I requested the same attorneys to negotiate a settlement discount for the second account **********01 and in liaison with Standard Bank the promised to give us a high discount if we paid the first account. • We made a full payment of R131 516.00 on the 14/07/2020 and emailed proof of payment to Ramothello Attorneys. • The following day I requested for a paid up letter from the attorneys and I was told to wait for a week for it, since they were now working on how much discount they were going to give us for the second account. • A week later they requested for bank statements in order to evaluate how much discount to give us on the second account. • On the 11/08/2020, Waroeschka from Standard bank told the attorneys to request a further payment of R36 893.15 from us for the first account **********2. • Now he was saying they offered us a settlement amount of R168 409.15 in the beginning and which is not true. • In his email to the attorneys, he is now saying in the beginning they offered us 50% discount, and if we are to calculate it from the original balance of R263 033.83, we get R131 516.91. Now we don’t know where R168 409.15 is coming from. • Waroeschka is saying if we do not pay an additional R36 893.15 within the next 7day, we must pay R222 456.57. • The question is how does it get to R222 456.57 from R263 033.83 after paying R131 516.00