PK
Phomolo K

1 reviews | Active since Jun 2018

11 Jun 2018, 14:37

Paid up letter, a nightmare

I have been trying to get a paid up letter from standard bank for two weeks now. This negatively impacts my credit rating. Can standard bank correct this ASAP and remove my name from ICT.

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Replies (2)
Standard Bank
Standard Bank's reply11 Jun 2018, 14:43
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply18 Jun 2018, 10:10
Official

Dear P****lo Kambula

Thank you once again for posting your comments.

I refer to our telephonic conversation and email correspondence and can confirm that the matter has been attended to.

Kind regards

Clint Petersen

Complaint Resolution Centre

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