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Banie A

1 reviews | Active since Oct 2017

02 Oct 2017, 15:32

Paid Up Letter

Absolutely pathetic service.

My account was paid up on 28-08-2017, to date (02-10-2017) I have not received my paid up letter. When I phoned to request it, it was all sorts of stories that my security check is unsuccessful, AFTER I've given them my ID number.

Would not advise any one to open an account with this bank.

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Replies (2)
Standard Bank
Standard Bank's reply02 Oct 2017, 16:18
Official

Thank you for posting your comments.

The matter is receiving attention and we will be in contact with you shortly.

Regards

Complaint Resolution Centre

Tel: ***

Email: ***

Standard Bank
Standard Bank's reply05 Oct 2017, 06:41
Official

Thank you for posting your comments.

An email was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me on the below email.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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