paid up letter

<p>I was handed over to Mbd attorneys for defaulting on my standard bank credit card, Mbd gave me a settlement balance on 28/10/2016 which I settled in full on 2/11/2016. I then requested a paid up letter from mbd on the 4/11/2016 they were taking back and forth telling me to call standard bank, when i call standard bank they are telling to call mbd.i have logged a complaint with mbd they've promised to get back to me before 18/11/2016 no feedback to date.i called mbd again they still telling me to call standard bank, when i call standard bank requesting to speak to a team leader, they place me on hold for over 20min then tell me the team leader is in a meeting till to date I haven't received it.from mbd I have spoken to Mbali Xaba,Pelenomi Modibedi, Olivia Hoosain, Happy,and from standard bank I spoke to nombuso, Thuli Kwethe, Grant,Nicolene Matthews</p>