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allen H

1 reviews | Active since Mar 2009

05 Oct 2016, 21:09

Paid Up letter

<p>I requested a paid up letter for an old Credit card, I emailed Card Division, got an email back but no response since then, this was in August already. The attorneys that handled the case are not interested in assisting either and have said the matter is closed. </p> <p> </p> <p>Acc no: 5 ********** 4 ********** </p> <p> </p> <p>Please, All I want is the paid up letter.</p> <p> </p> <p>Much appreciated.</p> <p> </p>

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Replies (3)
Standard Bank
Standard Bank's reply06 Oct 2016, 11:56
Official

Good day Allen

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply12 Oct 2016, 10:18
Official

Good day Allen

Trust you are well.

Thank you for allowing us the opportunity to rectify the matter.

Feedback has been sent to your email address.

We sincerely apologise for the unsatisfactory service you have received.

Kind Regards

Complaint Resolution Centre

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*** (fax)

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Standard Bank
Standard Bank's reply12 Oct 2016, 10:18
Official

Good day Allen

Trust you are well.

Thank you for allowing us the opportunity to rectify the matter.

Feedback has been sent to your email address.

We sincerely apologise for the unsatisfactory service you have received.

Kind Regards

Complaint Resolution Centre

***

*** (fax)

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