MB
Michael B

1 reviews | Active since Nov 2016

14 Dec 2016, 10:05

Paid up debt still on credit report

<p>Dear Standard Bank </p> <p> </p> <p>I paid up my credit card more than 2 years ago and i have recently been informed that the account remains unpaid on the my ITC report. This is ******** and must be corrected!!</p> <p>I am in possession of the paid up letter from Standard bank. Should this not be corrected promptly, i will then be forced to make this a legal matter. </p> <p> </p> <p>Regards </p> <p>Michael Bartlett</p>

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Replies (2)
Standard Bank
Standard Bank's reply14 Dec 2016, 15:59
Official

Good day Michael Bartlett

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply15 Dec 2016, 11:22
Official

Good day Michael Bartlett

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter was allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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*** (fax)

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