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Tanya V

1 reviews | Active since Jul 2016

02 Dec 2024, 09:34

Paid up debt still not removed from the credit bureau

And so the struggle with Standard Bank continues. Default is still listed on the credit bureaus

Credit Card was settled over a month ago and the attorney refuse the help me. They are arrogant and spiteful

Called Standard Bank again and they are also not interested in assisting me to get this paid up debt removed from ITC. I told standard bank and the attorneys that this is a condition of employment that my name must be clear on ITC.

They are not interested in assisting. Nobody want to take ownership of this matter. The bank blames the attorneys and well the attorney they just dont help

0
Replies (3)
Standard Bank
Standard Bank's reply02 Dec 2024, 09:39
Official
Dear Tanya, 

This is not the level of service we strive for. We understand your frustration and are here to help. 

We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards, 
Standard Bank Hello Peter Team 
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TV
Tanya V's update18 Dec 2024, 08:28
Reviewer Update
Since 2 December no assistance and no feedback
Standard Bank
Standard Bank's reply18 Dec 2024, 09:00
Official
Dear Tanya 

We will follow up with our team and we will be in touch.

Sorry for the delayed response.

Kindest regards, 
Standard Bank Hello Peter Team
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