KN
Kayakazi N
1 reviews | Active since Jan 2022
18 Aug 2025, 20:31
Paid off debt!!
I have paid off my debt but somehow it still shows as active on experian/ clearscore. I have tried a number of times to ask standard bank to send this updated information to Experian but nothing is happening. This is messing with my credit score and history.
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
18 Aug 2025, 22:05Dear Kayakazi N,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply18 Aug 2025, 22:05
Official
Dear Kayakazi N,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
19 Aug 2025, 10:41Although we called, we were unable to reach you. Please include a time that is convenient for us to reach you. I look forward to hearing from you.
Standard Bank's reply19 Aug 2025, 10:41
Official
Although we called, we were unable to reach you. Please include a time that is convenient for us to reach you. I look forward to hearing from you.
Standard Bank's replyOfficial
20 Aug 2025, 15:35Dear Kayakzi,
We hope you're well.
We made three attempts to reach you on your mobile and sadly could not get hold of you. We have sent an email so that you can reach out to us at your convenience.
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Hello Peter Team
***
We hope you're well.
We made three attempts to reach you on your mobile and sadly could not get hold of you. We have sent an email so that you can reach out to us at your convenience.
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply20 Aug 2025, 15:35
Official
Dear Kayakzi,
We hope you're well.
We made three attempts to reach you on your mobile and sadly could not get hold of you. We have sent an email so that you can reach out to us at your convenience.
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Hello Peter Team
***
We hope you're well.
We made three attempts to reach you on your mobile and sadly could not get hold of you. We have sent an email so that you can reach out to us at your convenience.
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Hello Peter Team
***
KN
Kayakazi N's updateReviewer Update
20 Aug 2025, 15:43Hi
I had issues with my phone. Kindly call again
I had issues with my phone. Kindly call again
KN
Kayakazi N's update20 Aug 2025, 15:43
Reviewer Update
Hi
I had issues with my phone. Kindly call again
I had issues with my phone. Kindly call again