JN
Joyce N
1 reviews | Active since Apr 2019
11 Apr 2019, 15:07
P
Good day I would like to report avery bad experience with standard bank internet payment. On 28 March 2019 I made a payment to the third party on internet. The recipient did not receive the money on 3 April 2019- and I went to the bank to query and I was told that the payment will be made by the end of business day or the following day. The money was not paid by 09April, 2019 , and I went back and was told that my query will be attended on 17 April,2019
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Replies (2)
Standard Bank's replyOfficial
11 Apr 2019, 21:54Hi Joyce
Thank you for posting a comment.
One of the consultants will be in contact with you as soon as possible.
We do apologize for the inconvenience caused.
Regards,
Complaint Resolution Centre
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***
Thank you for posting a comment.
One of the consultants will be in contact with you as soon as possible.
We do apologize for the inconvenience caused.
Regards,
Complaint Resolution Centre
***
***
Best regards,
Standard Bank's reply11 Apr 2019, 21:54
Official
Hi Joyce
Thank you for posting a comment.
One of the consultants will be in contact with you as soon as possible.
We do apologize for the inconvenience caused.
Regards,
Complaint Resolution Centre
***
***
Thank you for posting a comment.
One of the consultants will be in contact with you as soon as possible.
We do apologize for the inconvenience caused.
Regards,
Complaint Resolution Centre
***
***
Best regards,
Standard Bank's replyOfficial
16 Apr 2019, 10:13Dear Joyce Nyaka
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Best regards,
Standard Bank's reply16 Apr 2019, 10:13
Official
Dear Joyce Nyaka
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Best regards,