NM
Nozipho M
1 reviews | Active since Mar 2009
09 Mar 2023, 10:53
Overpromise and zero delivery
Can someone explain why I paid R350 to SBSA to do change of ownership for my car and instead got sent documents to take to licensing department. I sent an email immediately after receiving the documents and no one has responded. I paid for the convenience of not going to stand in long queues to do this and Standard Bank has failed to do their part.
Helpful (0)
Replies (5)0
Replies (5)
Standard Bank's replyOfficial
09 Mar 2023, 11:05Dear Nozipho Mpahlwa
Thank you for alerting us to this. We have escalated the matter to the service team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team ***
Thank you for alerting us to this. We have escalated the matter to the service team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply09 Mar 2023, 11:05
Official
Dear Nozipho Mpahlwa
Thank you for alerting us to this. We have escalated the matter to the service team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team ***
Thank you for alerting us to this. We have escalated the matter to the service team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's replyOfficial
09 Mar 2023, 12:52Dear Nozipho
Thank you for taking our call, we have successfully escalated the matter and will keep you updated on this matter.
Have a great day further
Kind regards, Standard Bank Hello Peter Team ***
Thank you for taking our call, we have successfully escalated the matter and will keep you updated on this matter.
Have a great day further
Kind regards, Standard Bank Hello Peter Team ***
Standard Bank's reply09 Mar 2023, 12:52
Official
Dear Nozipho
Thank you for taking our call, we have successfully escalated the matter and will keep you updated on this matter.
Have a great day further
Kind regards, Standard Bank Hello Peter Team ***
Thank you for taking our call, we have successfully escalated the matter and will keep you updated on this matter.
Have a great day further
Kind regards, Standard Bank Hello Peter Team ***
Standard Bank's replyOfficial
10 Mar 2023, 12:35Hello Nozipho
We would like to thank you for allowing our team to look into this complaint and assist in providing a resolution.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards, Standard Bank Hello Peter Team ***
We would like to thank you for allowing our team to look into this complaint and assist in providing a resolution.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply10 Mar 2023, 12:35
Official
Hello Nozipho
We would like to thank you for allowing our team to look into this complaint and assist in providing a resolution.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards, Standard Bank Hello Peter Team ***
We would like to thank you for allowing our team to look into this complaint and assist in providing a resolution.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards, Standard Bank Hello Peter Team ***
NM
Nozipho M's updateReviewer Update
28 Mar 2023, 10:39I am having no joy with SBSA, I still haven't received my document and no one is making contact to keep me posted
NM
Nozipho M's update28 Mar 2023, 10:39
Reviewer Update
I am having no joy with SBSA, I still haven't received my document and no one is making contact to keep me posted
Standard Bank's replyOfficial
28 Mar 2023, 10:41Good Day Nozipho
Rest assured our team is working around the clock to ensure that your query gets resolved.
The team will be in contact with you.
Warm Regars
Standard Bank Hello Peter Team
***
Rest assured our team is working around the clock to ensure that your query gets resolved.
The team will be in contact with you.
Warm Regars
Standard Bank Hello Peter Team
***
Standard Bank's reply28 Mar 2023, 10:41
Official
Good Day Nozipho
Rest assured our team is working around the clock to ensure that your query gets resolved.
The team will be in contact with you.
Warm Regars
Standard Bank Hello Peter Team
***
Rest assured our team is working around the clock to ensure that your query gets resolved.
The team will be in contact with you.
Warm Regars
Standard Bank Hello Peter Team
***