DW
Dianne Wagner-Brijlal
1 reviews | Active since Jan 2011
07 Dec 2021, 16:04
Overpayment on credit card
This is the THIRD time now I have to complain about the same thing,,, NO RESPONSE!!! plain and simple if you couldn't understand what I wS saying, I OVERPAID MY CREDIT CARD AND I WANT MY MONEY BACK. I'M GETTING REALLY ANGRY NOW AND DON'T APPRECIATE BEING IGNORED.
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
07 Dec 2021, 18:28Dear Zelda W
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply07 Dec 2021, 18:28
Official
Dear Zelda W
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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***
DW
Dianne Wagner-Brijlal's updateReviewer Update
07 Dec 2021, 18:56THAT'S ALL I EVER HEAR... END OF STORY. HOW HAS STANDARD BANK BECOME SO COMPLACENT AND INSENSITIVE TO THEIR CLIENTS???
DW
Dianne Wagner-Brijlal's update07 Dec 2021, 18:56
Reviewer Update
THAT'S ALL I EVER HEAR... END OF STORY. HOW HAS STANDARD BANK BECOME SO COMPLACENT AND INSENSITIVE TO THEIR CLIENTS???
Standard Bank's replyOfficial
09 Dec 2021, 15:17Dear Zelda W
Thank you for allowing us the opportunity to look into your matter.
An email response has been sent to you today.
We appreciate your support and loyalty.
Kind regards,
Customer Resolution Centre
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***
Thank you for allowing us the opportunity to look into your matter.
An email response has been sent to you today.
We appreciate your support and loyalty.
Kind regards,
Customer Resolution Centre
***
***
Standard Bank's reply09 Dec 2021, 15:17
Official
Dear Zelda W
Thank you for allowing us the opportunity to look into your matter.
An email response has been sent to you today.
We appreciate your support and loyalty.
Kind regards,
Customer Resolution Centre
***
***
Thank you for allowing us the opportunity to look into your matter.
An email response has been sent to you today.
We appreciate your support and loyalty.
Kind regards,
Customer Resolution Centre
***
***
DW
Dianne Wagner-Brijlal's updateReviewer Update
10 Dec 2021, 09:40Thank you, the matter was resolved yesterday and I am extremely grateful. Thanks again
DW
Dianne Wagner-Brijlal's update10 Dec 2021, 09:40
Reviewer Update
Thank you, the matter was resolved yesterday and I am extremely grateful. Thanks again