Hellopeter
Share Your Experience
CC
Clement C

1 reviews | Active since Feb 2020

15 Feb 2020, 12:30

Overpaid Standard Bank vehicle account

However the point of departure is I overpaid standard bank with 10.000 on my vehicle ***. This was realized in July 2019 then I stopped the amount from going through. I approached the bank, they admitted but only 2, 151.50 was refunded to me. When asked why they said they were reconciling to establish where the money went. Till today they are still reconciling.... Hereto are people are quiried with: Nadia Bhana... *** ; yekani Cikizwa ***;Thulani Dube thulanimonwabisimzukizi.dube.co.za; Martin Waroeschka Waroeschka.martinastandardbank.co.za All I want now is my remained refund 7656.9 with 15% interest. It certainly can't take them 6 months to reconcile. Nadia Bhana tel:*** Team leader. Cikizwa Uekeni tel:***. Thulani Dube ***. Clement is my name.

0
Replies (2)
Standard Bank
Standard Bank's reply17 Feb 2020, 06:46
Official
Hello Clement
  
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards 
 
Complaint Resolution Centre
 *** 
*** (fax)
*** 
CC
Clement C's update19 Feb 2020, 14:08
Reviewer Update
You promised to attend this as a matter of urgency but till today I haven't heard from you. It looks like is it going to take another six months or even more to look into the matter. If this behavior is anything to go by then I am questioning a lot of things. I mean how many poor people have lost their money due to your incompetence or maybe you are deliberately *****ing our money because we can't take you on since we are black and poor...