Overdue turnaround time, No Feedback

Good day, <br> I am very frustrated. I was approved for a home loan on 8 July 2015 and since then it's been one delay after the other. On the 16th of July 2015 my application was given through to the bond attorneys but incorrect contact details of myself was given through to them which caused the first delay (sorted). Then on 3 August I was informed that the property description was giving through incorrectly to the bond attorneys causing the second delay. I was told by Standard Bank that the amendment would take between 3 to 5 working days to resolve, it is now 17 August and no amendment is made, and no one can give me an answer to why it is taking so long. This matter has been escalated and escalated but that doesn't seem to have any effect. I have phoned at 09:30 today and was told that a runner will be allocated to find out what the problem is. I am waiting very impatiently for the end of this business day to find out if there will be any feedback. <br> Please get someone give me feedback with a proper reason to why this is taking so long, I expected better service than this from a bank I've been with for more than 10 year.<br> <br> Eagerly awaiting response.<br>