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ANDRE JANSE VAN VUUREN

1 reviews | Active since Mar 2009

28 Apr 2022, 08:49

Overdue how?

I've had my credit card with you guys for +- 10 years now. Never missed an installment. Always paying . Installment R530 a month but I pay R1000. I pay end of every month. Yet every month usually any time from 25th of a month I get a email saying that my card is "Overdue" How can it be overdue? Do I only get till 25th to pay? I only get pay last day of every month and it's been like that for years. Do I not get to pay until or before 7th of the next month? If I then don't pay then it will be overdue. How can it be overdue on the 25th already? When you expecting money? I really feel like settling the card and just closing it.

0
Replies (2)
Standard Bank
Standard Bank's reply28 Apr 2022, 13:00
Official
Hi Andre

Thank you for flagging this issue to us.

We have sent your information to our team for further investigation.

Regards
***

Best regards,

Standard Bank
Standard Bank's reply28 Apr 2022, 14:03
Official
Hi Andre

Thank you for taking our call, we are always there for assistance 

Regards
***

Best regards,