TK
Thomas K

1 reviews | Active since Feb 2019

05 Mar 2024, 11:44

Overdraft theft

I do not even qualify for an overdraft but Standard bank keeps on deducting money for overdraft and irrespective of how I try to get hold of them in order to reverse, they just ignore me. I lady from Standard bank once told me that it could be that I exceed the money I have in my account but I made sure I had enough money in my account to cater for all my deductions but they just continue deducting. People who haven't got a bank account, should rather steer clear of Standard bank since they just don't care about their customers.

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Replies (2)
Standard Bank
Standard Bank's reply05 Mar 2024, 11:47
Official
Good day Thomas  

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards
Standard Bank Hello Peter Team 
***

Best regards,

Standard Bank
Standard Bank's reply06 Mar 2024, 11:42
Official
Good day Thomas

We hope you're well. 

We made three attempts to reach you on your mobile and sadly could not get hold of you. 

We have sent an email so that you can reach out to us at your convenience. 

In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance. 

Kindest regards 
Standard Bank Social Media Team

Best regards,