KN
Khuthadzo N
1 reviews | Active since May 2022
01 Aug 2022, 09:55
Overdraft service fee no limit - ****
I do not understand why I have been charged a Overdraft service fee no limit . I do not qualify for overdraft. I was also charged honouring fee which somehow understand but now again the overdraft fee? I guess it is time to change banks.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
01 Aug 2022, 10:03Hi Khuthadzo
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply01 Aug 2022, 10:03
Official
Hi Khuthadzo
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
KN
Khuthadzo N's updateReviewer Update
04 Aug 2022, 13:45 This is the response I got- "Please note that if you account is on the negative balance every month the overdraft fee will be charged monthly''. I will take my banking elsewhere.
KN
Khuthadzo N's update04 Aug 2022, 13:45
Reviewer Update
This is the response I got- "Please note that if you account is on the negative balance every month the overdraft fee will be charged monthly''. I will take my banking elsewhere.
Standard Bank's replyOfficial
04 Aug 2022, 14:19Good Day Khuthadzo
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply04 Aug 2022, 14:19
Official
Good Day Khuthadzo
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***