TT
Takalani T
1 reviews | Active since Nov 2015
12 Feb 2016, 11:35
OVERDRAFT NOT APPROVED
I changed from the Standard bank savings account to the cheque account last year. My company was crediting my salary into my savings account until January this year. I went to Southgate yesterday to apply for an overdraft and it was declined. The reason for this was that I was not using my cheque account like I was supposed to. According to them I only got paid for the month of January 2016. I explained why this was so and that my employers were still crediting my savings account but nothing was done. I am so irritated because the reason I changed to the cheque account was that I knew that I would one day need the money but my bank cannot help me in this regard. I am so disappointed
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Replies (1)Standard Bank's replyOfficial
15 Feb 2016, 09:09Hello margolalla,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply15 Feb 2016, 09:09
Official
Hello margolalla,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
