LT
Louanne T

1 reviews | Active since May 2016

29 Jun 2021, 09:32

Overdraft limit increase not yet allocated.

Hi guys, My overdraft limit increase was approved on Saturday via the APP and I have already gotten the contract but to date, the funds have not as yet been allocated to my account. I have e-mailed *** for an update, as the contract states that the funds would reflect on my amount within 24hrs, but have not had any response. Please may you investigate the hold up?

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Replies (1)
Standard Bank
Standard Bank's reply30 Jun 2021, 01:40
Official
Hello 
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
 *** *** (fax)*** 

Best regards,