overdraft limit complaint

<p>This complaint is 're. My overdraft limit request</p> <p>I've visited the germiston branch on 27th to request a limit increase on my overdraft and to date have not received a response. Went back on the 29th , the 30th and today as well and was advised that ill get feedback by Friday. After 3 visits I still dont know the outcome of my request. I'm shocked by your turn around times. Im disappointed that I'm the one who has to follow up. No courtesy call or follow up call to give me an update. I'm shocked by this kind of service and by how my request been handled. All i am asking for is feedback. Can someone pls attend to this as a matter of urgency. Because I'm getting no not from visiting the branch. Being a loyal client clearly doesn't count for anything with standard bank</p>