1 reviews | Active since Aug 2013
Overdraft limit
I'm really disappointed with Standard YET AGAIN, i had an emergency and really needed to increase my overdraft limit on my current account. I spoke to Mavis yesterday and she advised that there was a technical error but has logged a query with IT to assist and she would get back to me within 24 hours, I've been calling since morning and i still don't get what the issue is with my application, she made a note on the system that she called me in the morning but i've called 3 times still no response. This is why i would NEVER take any products Standard bank sells because every time i need their help they just give me the middle finger. I changed to Nedbank but unfortunately the card they gave me was an American express card and i just decided to remain with Standard bank. Other than i would have been long gone because they are never helpful. EVER!!!
So for those who are looking to open a new account do not go to this bank.
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** ***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** ***