1 reviews | Active since Aug 2012

25 Aug 2016, 11:18

overdraft interest rate

<p>I have sent a complaint before to CRC regarding the interest rate on my overdraft, which is double the prime rate. I was on 8% then left the bank, now the interest charged is 21%.</p> <p>If this cannot be adjusted, please assist by taken the below action.</p> <p>Close the overdraft: please reduce the overdraft limit to R0 provided you can setup a fixed debit order or monthly payments to repay the used overdraft on a 24 months term - that will be roughly R2000 a month. This will enable me to close my current account as well.</p>

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Replies (1)
Standard Bank
Standard Bank's reply25 Aug 2016, 12:05
Official

Good day Mfundo

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter was allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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********** (fax)

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Best regards,