mC
mpho C

1 reviews | Active since Nov 2013

12 Feb 2016, 15:05

overdraft interest rate

it never seems to amaze me that I always have a problem with standard Bank. <br> <br> my interest rate on my overdraft ha's been changed from +6% to +18% this is 3 time's the value it was before. this is all done without my concernt as I do not remember signings any contract to agree to this amendments.<br> <br> how is it possible that they can change such pertinent information without letting the customer know? and the reason why it's been changed to such an amount? <br> <br> I have honestly grown tired of standardbank. this is getting rediculous.<br> <br> can they please send me a letter showing me where I signed in agreement to this amendment.<br>

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Replies (1)
Standard Bank
Standard Bank's reply15 Feb 2016, 10:24
Official
Hello georgempho,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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