jL
johann L
1 reviews | Active since Jan 2011
28 Jul 2020, 08:37
Overdraft increase ------ no help
During this period of COVID 19, I have asked Standard Bank to help with an increase in my overdraft, I went to the branch in Springs Mall. I spoke and supp**** my information to Nonhlanhla Ncongwane on Sat, Jun 6, 2020, @ 9:40 AM - She said that she will put a motivation through for the request. And that she will contact me via phone to tell me about the outcome. it's now almost the end of July 2020. And no reply from her at all.
And to make matters worse I am having trouble using your on-line overdraft increase method...
Its been long since I have app**** for this .. and yet you advertise that you can apply at any time.
I feel this is completely unfair and does not work.
Please respond and help ......
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Standard Bank's replyOfficial
28 Jul 2020, 09:42Hello Johann
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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***
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
***
Best regards,
Standard Bank's reply28 Jul 2020, 09:42
Official
Hello Johann
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
***
Best regards,