MN
Marry N
1 reviews | Active since Jan 2025
24 Jan 2025, 10:31
Overdraft I never app**** for
I've been with Standard Bank since 2006 till now, I opened business account with them. Since October 15th 2024, they debited amount of R260 overdraft fee and also on October 31st 2024 and without any explanation. I called and been taken from pillar to post as I never ever app**** nor request any overdraft. Since then (October 15th 2024) they are debiting R85 monthly fee and R260 simultaneously without my concern/explanation. Its painful to be ****** of the little that you worked so hard for. I went to many branches and they can't give me explanation, including the businesses banker. What must I do?
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Standard Bank's replyOfficial
24 Jan 2025, 10:36Good day Marry,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply24 Jan 2025, 10:36
Official
Good day Marry,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***