ZK
Zinzi K
1 reviews | Active since May 2022
02 Feb 2024, 10:26
Overdraft Fee
Standard bank has now charged me an overdraft fee, how come as I don't have an overdraft account nor have, I have been offered one.
Helpful (0)
Replies (5)0
Replies (5)
Standard Bank's replyOfficial
02 Feb 2024, 10:29Dear Zinzi
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Best regards,
Standard Bank's reply02 Feb 2024, 10:29
Official
Dear Zinzi
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Best regards,
Standard Bank's replyOfficial
02 Feb 2024, 14:39Dear Zinzi
Our team unsuccessfully attempted to call you.
Please let us know when it would be most convenient to reach you.
Eagerly awaiting your reply.
Kindest regards
Standard Bank Hello Peter Team
***
Our team unsuccessfully attempted to call you.
Please let us know when it would be most convenient to reach you.
Eagerly awaiting your reply.
Kindest regards
Standard Bank Hello Peter Team
***
Best regards,
Standard Bank's reply02 Feb 2024, 14:39
Official
Dear Zinzi
Our team unsuccessfully attempted to call you.
Please let us know when it would be most convenient to reach you.
Eagerly awaiting your reply.
Kindest regards
Standard Bank Hello Peter Team
***
Our team unsuccessfully attempted to call you.
Please let us know when it would be most convenient to reach you.
Eagerly awaiting your reply.
Kindest regards
Standard Bank Hello Peter Team
***
Best regards,
ZK
Zinzi K's updateReviewer Update
02 Feb 2024, 15:26Hi
Please note that I have been told already on Twitter by your Team , that I that this will not be fixed, I still say and ask why an overdraft fee on a non overdraft account , first it was hounring fees things that I have no idea what it mean , then I get told I need that I must keep a positive balance how ? That account doesnt have debit orders nor does it allow transactions over any limit
Please note that I have been told already on Twitter by your Team , that I that this will not be fixed, I still say and ask why an overdraft fee on a non overdraft account , first it was hounring fees things that I have no idea what it mean , then I get told I need that I must keep a positive balance how ? That account doesnt have debit orders nor does it allow transactions over any limit
ZK
Zinzi K's update02 Feb 2024, 15:26
Reviewer Update
Hi
Please note that I have been told already on Twitter by your Team , that I that this will not be fixed, I still say and ask why an overdraft fee on a non overdraft account , first it was hounring fees things that I have no idea what it mean , then I get told I need that I must keep a positive balance how ? That account doesnt have debit orders nor does it allow transactions over any limit
Please note that I have been told already on Twitter by your Team , that I that this will not be fixed, I still say and ask why an overdraft fee on a non overdraft account , first it was hounring fees things that I have no idea what it mean , then I get told I need that I must keep a positive balance how ? That account doesnt have debit orders nor does it allow transactions over any limit
Standard Bank's replyOfficial
02 Feb 2024, 16:00Good day Zinzi
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kind Regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kind Regards
Standard Bank Hello Peter Team
***
Best regards,
Standard Bank's reply02 Feb 2024, 16:00
Official
Good day Zinzi
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kind Regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kind Regards
Standard Bank Hello Peter Team
***
Best regards,
Standard Bank's replyOfficial
02 Feb 2024, 16:25Good day Zinzi
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kind Regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kind Regards
Standard Bank Hello Peter Team
***
Best regards,
Standard Bank's reply02 Feb 2024, 16:25
Official
Good day Zinzi
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kind Regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kind Regards
Standard Bank Hello Peter Team
***
Best regards,