LL
Lucy L

1 reviews | Active since Nov 2017

29 Nov 2017, 09:30

Overdraft facility qualify criteria bull****

I have had my savings account with Standard Bank for almost 10 years and recently app**** for a Cheque card. I have been struggling for months not to apply for an overdraft only to be sent from pillar to post. I have had nothing but terrible service from the consultants despite the fact that i have comp**** to the qualifying criteria.

Nowhere in that criteria does it state that your salary needs to be paid into your acc or that you need the acc for a certain time period.

I think the overall service or the lack there of is shocking and the fact that i have been a client for so long just infuriates me even more.

This is absolutly BULL****!!!!

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Replies (2)
Standard Bank
Standard Bank's reply29 Nov 2017, 09:58
Official

Thank you posting your comments.

We looking into your matter and will revert to you as soon as possible.

Kind regards

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply29 Nov 2017, 11:34
Official

Thank you for allowing us the opportunity to look into your matter.

An email response has been sent to you today 29 November 2017.

We appreciate your support and loyalty.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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