Overdraft Facility

Item: Standard Bank
Rating: 1
Author: Karen M

We have been trying to get the overdraft facility on our business account closed. We no longer require it but 10 working days later it is still active. I have emailed, and phoned continuously over this period. Can this please be done as I will not be liable for banks fees for the past 2 weeks for the 'luxury' of having this facility. It takes less time to approve a home loan.......!!!!!!

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

28 Sept 2020, 15:46

Hello Karen

Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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Standard Bank's reply28 Sept 2020, 15:46

Official

Hello Karen

Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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Standard Bank's replyOfficial

13 Oct 2020, 08:50

Hello Karen

Thank you for allowing us the opportunity to look into your matter.
We confirm that the matter was dealt and resolved.
Kind regards
Complaint Resolution Centre
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Standard Bank's reply13 Oct 2020, 08:50

Official

Hello Karen

Thank you for allowing us the opportunity to look into your matter.
We confirm that the matter was dealt and resolved.
Kind regards
Complaint Resolution Centre
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