1 reviews | Active since Mar 2011
Overdraft approved but not reflecting in my account
<p>I open a standard account on the 8th June 2017 after a bad service from FNB. When my account was opened with Welile Dhlomo she told me my account will come with an overdraft of R*****.** I agree that I will take the overdraft that came with my account. I sent her my latest payslips and she accepted them and did the qoute for she told me my overdraft was approve, She called and I accepted all the terms.</p> <p> </p> <p>When I colleted y card, no overdraft was loaded. I spoke to her and she said my account my be active. I need to make a deposit and it will reflect. I did that nothing still. Went to the branch @ lombton and they told me I need to make anothe deposit and my over draft will reflect. E-mailed her and she told me salary needs to be pay first. Salary was paid still nothing. I spoke to her again she said her manager is busy with the issue. later during the day she reply saying it's sorted. Nothing still. E-mail her and I was ignored the whole time</p> <p> </p> <p>She fanilly came back to me and said the overdraft reflects on her side. I must finish the money in my account. I asked her why is that, still no reply as always.</p> <p> </p> <p>Only my first month and I'm getting lots of problems with this bank.</p> <p> </p> <p>Can this be sorted Please..........................</p>
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Zeenath Hassen
Complaint Resolution Centre
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Thank you for posting your comments.
An email was sent to you requesting further details.
Awaiting your response.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
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