Overdraft

<p>I am very disappointed in Standard bank after the years that i have been with them.</p> <p>One of the consultants called me on the 23rd if am not mistaken, to advise me of the overdue amount of R600, i advised the lady to deduct it on the 27/07/16 and because i was expection some money i then requested her to deduct the overdraft and cancel it for me. On the 25th i then called to cancel my request due to things not going according to plans, i told the consultant not to cancel my overdraft, the consultant told me the overdraft it is still there and they cannot cancel it i need to go to the branch if i need it cancel, that was great. I told him to make comments so that the next person can see it, he then said he was going to confirm with his manager to find out if the consultant who is dealing with my account can see the comments. He came back to me to advise not to worry all shall be well as from his side no cancellations was made. On the 27/07 i discovered that the overdraft was cancelled whereas i requested it not to be cancelled. I went to the branch and they told me maybe there was a misunderstanding and for me to get the overdraft i need to provide them with my payslip and they will reopen it immediately, which i did not undersand because my salary goes into my cheque account and i fail to understand why must i go through all that because is not my fault that someone did not do their job. I am now requested to pay for the bank charges because my debits did not go through. This is a serious inconvenience for me and i would like to cancel my cheque account. This is a *** service i am done with Standard bank. </p>