SN
Soni N
1 reviews | Active since Mar 2024
14 Sept 2024, 16:31
Overdraft
SBSA really disappointed with you guy's. I've been a client for more then 30 year's.. I'VE requested on numerous occasions to close my overdraft and pay a monthly installment as I now currently receiving grant... However your consultants or branch can not assist me.. For The past 2 years I just pay you guys interest and the amount remains the same. This is really unacceptable??? I require a solution to this matter please.
Helpful (0)
Replies (12)0
Replies (12)
Standard Bank's replyOfficial
14 Sept 2024, 16:33Hi Soni
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply14 Sept 2024, 16:33
Official
Hi Soni
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
SN
Soni N's updateReviewer Update
14 Sept 2024, 16:42I don't see any response from you guys however on emails it States you guys responded???
This shows the level of service you company provides????
This shows the level of service you company provides????
SN
Soni N's update14 Sept 2024, 16:42
Reviewer Update
I don't see any response from you guys however on emails it States you guys responded???
This shows the level of service you company provides????
This shows the level of service you company provides????
SN
Soni N's updateReviewer Update
16 Sept 2024, 19:24Thanks for the call today, However my query as not been resolved.. I did not receive any solution..
JUST A CALL BACK..
CAN SOME ONE PLEASE ASSIST ME ACCORDINGLY?????
JUST A CALL BACK..
CAN SOME ONE PLEASE ASSIST ME ACCORDINGLY?????
SN
Soni N's update16 Sept 2024, 19:24
Reviewer Update
Thanks for the call today, However my query as not been resolved.. I did not receive any solution..
JUST A CALL BACK..
CAN SOME ONE PLEASE ASSIST ME ACCORDINGLY?????
JUST A CALL BACK..
CAN SOME ONE PLEASE ASSIST ME ACCORDINGLY?????
Standard Bank's replyOfficial
17 Sept 2024, 07:28Hi Soni
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply17 Sept 2024, 07:28
Official
Hi Soni
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
SN
Soni N's updateReviewer Update
17 Sept 2024, 11:47Good day
Thanks again for the call , However my query as not been resolved,I require a Manager to contact me ,
I can not be told , I have to go the Sassa offices to change my details , With my health issues???
I require my overdraft account to be moved to a saving account and ,I will pay you guys a month installment , This as been going on for 2 years, Were I am paying you company interest only ,
I HONESTLY FEEL THIS ***** , I FEEL YOU COMPANY IS TAKING ADVANTAGE OF THE ELDERY?????
SBSA IS TRULY A DISSAPOINTMENT
Thanks again for the call , However my query as not been resolved,I require a Manager to contact me ,
I can not be told , I have to go the Sassa offices to change my details , With my health issues???
I require my overdraft account to be moved to a saving account and ,I will pay you guys a month installment , This as been going on for 2 years, Were I am paying you company interest only ,
I HONESTLY FEEL THIS ***** , I FEEL YOU COMPANY IS TAKING ADVANTAGE OF THE ELDERY?????
SBSA IS TRULY A DISSAPOINTMENT
SN
Soni N's update17 Sept 2024, 11:47
Reviewer Update
Good day
Thanks again for the call , However my query as not been resolved,I require a Manager to contact me ,
I can not be told , I have to go the Sassa offices to change my details , With my health issues???
I require my overdraft account to be moved to a saving account and ,I will pay you guys a month installment , This as been going on for 2 years, Were I am paying you company interest only ,
I HONESTLY FEEL THIS ***** , I FEEL YOU COMPANY IS TAKING ADVANTAGE OF THE ELDERY?????
SBSA IS TRULY A DISSAPOINTMENT
Thanks again for the call , However my query as not been resolved,I require a Manager to contact me ,
I can not be told , I have to go the Sassa offices to change my details , With my health issues???
I require my overdraft account to be moved to a saving account and ,I will pay you guys a month installment , This as been going on for 2 years, Were I am paying you company interest only ,
I HONESTLY FEEL THIS ***** , I FEEL YOU COMPANY IS TAKING ADVANTAGE OF THE ELDERY?????
SBSA IS TRULY A DISSAPOINTMENT
SN
Soni N's updateReviewer Update
17 Sept 2024, 11:51MY OVERDRAFT REMAINS AT 50K , EVEN THOUGH I PAY 800 TO 1K FOR THE PAST 2 YEARS...
I HAVE HAD ENOUGH OF YOU COMPANY NOW?????????????????
I HAVE HAD ENOUGH OF YOU COMPANY NOW?????????????????
SN
Soni N's update17 Sept 2024, 11:51
Reviewer Update
MY OVERDRAFT REMAINS AT 50K , EVEN THOUGH I PAY 800 TO 1K FOR THE PAST 2 YEARS...
I HAVE HAD ENOUGH OF YOU COMPANY NOW?????????????????
I HAVE HAD ENOUGH OF YOU COMPANY NOW?????????????????
Standard Bank's replyOfficial
17 Sept 2024, 12:00Good day Soni.
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply17 Sept 2024, 12:00
Official
Good day Soni.
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
SN
Soni N's updateReviewer Update
18 Sept 2024, 10:14NO CALL BACK , NO RESOLUTION ??
it's REALLY POINTLESS TO REPLY ON A SOCIAL MEDIA PLATFORM IF THIS CAN NOT BE FIXED?
it's REALLY POINTLESS TO REPLY ON A SOCIAL MEDIA PLATFORM IF THIS CAN NOT BE FIXED?
SN
Soni N's update18 Sept 2024, 10:14
Reviewer Update
NO CALL BACK , NO RESOLUTION ??
it's REALLY POINTLESS TO REPLY ON A SOCIAL MEDIA PLATFORM IF THIS CAN NOT BE FIXED?
it's REALLY POINTLESS TO REPLY ON A SOCIAL MEDIA PLATFORM IF THIS CAN NOT BE FIXED?
Standard Bank's replyOfficial
18 Sept 2024, 11:01Good day Soni.
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply18 Sept 2024, 11:01
Official
Good day Soni.
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
SN
Soni N's updateReviewer Update
18 Sept 2024, 15:21No one as called me?????
YOU ARE GOING TO COPY AND PASTE, i HAVE REQUESTED FOR A LINE MANAGER TO CONTACT ME ,SO ROBBING THE ELDERLY?????????
YOU ARE GOING TO COPY AND PASTE, i HAVE REQUESTED FOR A LINE MANAGER TO CONTACT ME ,SO ROBBING THE ELDERLY?????????
SN
Soni N's update18 Sept 2024, 15:21
Reviewer Update
No one as called me?????
YOU ARE GOING TO COPY AND PASTE, i HAVE REQUESTED FOR A LINE MANAGER TO CONTACT ME ,SO ROBBING THE ELDERLY?????????
YOU ARE GOING TO COPY AND PASTE, i HAVE REQUESTED FOR A LINE MANAGER TO CONTACT ME ,SO ROBBING THE ELDERLY?????????
Standard Bank's replyOfficial
18 Sept 2024, 15:31Dear Soni
We will follow up with our team and we will be in touch with further feedback.
Sorry for the inconvenience.
Kindest regards
Standard Bank Hello Peter Team
***
We will follow up with our team and we will be in touch with further feedback.
Sorry for the inconvenience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply18 Sept 2024, 15:31
Official
Dear Soni
We will follow up with our team and we will be in touch with further feedback.
Sorry for the inconvenience.
Kindest regards
Standard Bank Hello Peter Team
***
We will follow up with our team and we will be in touch with further feedback.
Sorry for the inconvenience.
Kindest regards
Standard Bank Hello Peter Team
***
SN
Soni N's updateReviewer Update
19 Sept 2024, 09:23YOU COMPANY AS CLOSED OFF MY QUERY , WITHOUT ANY FEEDBACK ,AS I SAID PRIOR TAKING ADAVANTAGE OF THE ELDERLY IS JUST TO EASY FOR YOU, SOCIAL MEDIA STATES YOU DIDNT WANNA ASSIST A 73 YEAR OLD PENSIONER , ARE YOU GUYS DOING THE VERY SAME TO ME ???????????????????
SN
Soni N's update19 Sept 2024, 09:23
Reviewer Update
YOU COMPANY AS CLOSED OFF MY QUERY , WITHOUT ANY FEEDBACK ,AS I SAID PRIOR TAKING ADAVANTAGE OF THE ELDERLY IS JUST TO EASY FOR YOU, SOCIAL MEDIA STATES YOU DIDNT WANNA ASSIST A 73 YEAR OLD PENSIONER , ARE YOU GUYS DOING THE VERY SAME TO ME ???????????????????