AN
Akona N
1 reviews | Active since Oct 2012
02 Oct 2021, 21:34
Overdraft
I app**** for an overdraft on the app which was approved and I signed contract already. Afterwards I was told that I do not qualify due to the fact that it is my 1st month. I fail to understand how can an approval contract be issued then later change the decision. This is not fair on my side as I had already had plans for family emergency
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Standard Bank's replyOfficial
02 Oct 2021, 21:56 Hello Akona
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply02 Oct 2021, 21:56
Official
Hello Akona
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***