MS
Mirriam S
1 reviews | Active since Mar 2016
11 Apr 2025, 21:42
Overdraft
I am very much concern about overdraft that I did not apply for but every month I must pay an overdraft fee which is service fee who ate that o/d or app**** for coz I don't remember applying for an overdraft, right now my account is overdrawn with close to R1600.00 . where is the proof that I took o/d. Every month I receive a statement with an overdraft my salary is not even at STD bank how did I qualify for that credit facility.
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Replies (2)0
Replies (2)
Standard Bank's replyOfficial
12 Apr 2025, 07:56Dear Mirriam,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply12 Apr 2025, 07:56
Official
Dear Mirriam,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
16 Apr 2025, 09:10Dear Mirriam,
We hope you're well. We made attempts to reach you on your mobile and sadly could not get hold of you.
We will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Social Media Team
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We hope you're well. We made attempts to reach you on your mobile and sadly could not get hold of you.
We will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Social Media Team
***
Standard Bank's reply16 Apr 2025, 09:10
Official
Dear Mirriam,
We hope you're well. We made attempts to reach you on your mobile and sadly could not get hold of you.
We will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Social Media Team
***
We hope you're well. We made attempts to reach you on your mobile and sadly could not get hold of you.
We will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Social Media Team
***